Service & Support
Service and support you can rely on
Our Service
Warranty
Maintenance & Repair
Training
Webinars
Method Development
Original spare parts
Remote Support
Sustainability
Support
One of our essential service principles is to support and answer our customers’ every question about our products.
We look after our customers and products worldwide. Individual support including technical questions, data analysis, consulting about future cooperation as well as brainstorming for finding new product applications, all that is part of our A-to-Z service due to the increasing demands of our customers.
Those problems include:
Development of methods
Usage and calibration of the devices
Evaluation of results, reliability check of result
Analysis of complex samples
Development of new applications
We are pleased to assist our customers with their questions and problems. With our continuous support, customers are able to focus on their work sustainably.
We create the ideal conditions for your analytical tasks permanently.